FAQ
PRODUCT INFORMATION
UNLIKE MASS-PRODUCED PRESS-ONS, CLAWSIE NAILS ARE HANDMADE WITH SALON-GRADE GEL. EVERY SET IS CAREFULLY CRAFTED FOR DURABILITY, REUSABILITY, AND A FLAWLESS FINISH.
WITH PROPER APPLICATION USING OUR SOLID NAIL GLUE AND UV LAMP, YOUR NAILS CAN LAST UP TO 3–4 WEEKS. WITH ADHESIVE TABS, WEAR TIME IS TYPICALLY 3–7 DAYS.
YES! IF YOU APPLY AND REMOVE THEM CAREFULLY, OUR NAILS ARE FULLY REUSABLE. SIMPLY CLEAN OFF OLD GLUE BEFORE YOUR NEXT APPLICATION.
ABSOLUTELY. OUR NAILS ARE DESIGNED TO BE GENTLE ON YOUR NATURAL NAIL BEDS, ESPECIALLY IF REMOVED WITH PROPER SOAK-OFF METHODS.
EACH SET INCLUDES:
- A FULL SET OF REUSABLE PRESS-ON NAILS
- NAIL FILE & BUFFER
- CUTICLE STICK
- SOLID NAIL GLUE & ADHESIVE TABS
- OPTIONAL UV LAMP (SOLD SEPARATELY)
SIZING & FIT
USE OUR SIZE GUIDE TO MEASURE THE WIDEST PART OF YOUR NATURAL NAIL WITH A SOFT MEASURING TAPE OR STICKER METHOD. MATCH THE MEASUREMENT TO OUR CLAWSIE SIZING CHART.
WE RECOMMEND SIZING UP FOR THE MOST NATURAL FIT, ESPECIALLY IF YOU HAVE FLAT NAIL BEDS.
NO. AT THIS TIME, CLAWSIE NAILS DOES NOT OFFER CUSTOM SIZES. PLEASE REFER TO OUR SIZE GUIDE TO FIND YOUR BEST FIT.
APPLICATION & REMOVAL
- PUSH BACK CUTICLES AND LIGHTLY BUFF YOUR NATURAL NAILS.
- CLEAN NAILS WITH ALCOHOL WIPES.
- APPLY SOLID GLUE OR ADHESIVE TABS.
- PLACE THE PRESS-ON NAIL AND CURE WITH UV LAMP IF USING SOLID GLUE.
- HOLD IN PLACE FOR 20–30 SECONDS FOR BEST ADHESION.
- FOR ADHESIVE TABS: SOAK IN WARM WATER AND GENTLY LIFT FROM THE SIDES.
- FOR SOLID GLUE: SOAK NAILS IN ACETONE OR NAIL REMOVER UNTIL THE GLUE SOFTENS, THEN GENTLY REMOVE.
SHIPPING & DELIVERY
ALL ORDERS ARE SHIPPED FROM LATVIA, EU.
- EUROPE: 2–7 BUSINESS DAYS
- UK: 3–7 BUSINESS DAYS
- USA: 5–10 BUSINESS DAYS
- REST OF THE WORLD: 5–15 BUSINESS DAYS
ORDERS ARE PROCESSED WITHIN 1 BUSINESS DAY. ORDERS PLACED AFTER 6 PM OR ON WEEKENDS/PUBLIC HOLIDAYS WILL BE PROCESSED THE NEXT BUSINESS DAY.
YES, WE OFFER FREE STANDARD SHIPPING ON ORDERS OVER €39.99, DEPENDING ON YOUR COUNTRY.
DUTIES & CUSTOMS
EU CUSTOMERS: NO EXTRA CUSTOMS FEES (OSS SYSTEM APPLIES).
- UK CUSTOMERS: ORDERS OVER 2KG MAY BE SUBJECT TO CUSTOMS CLEARANCE FEES.
- USA CUSTOMERS: ORDERS UNDER USD $800 ARE EXEMPT FROM DUTIES.
- REST OF THE WORLD: DUTIES/TAXES MAY APPLY DEPENDING ON LOCAL CUSTOMS REGULATIONS.
RETURNS & EXCHANGES
FOR HYGIENE REASONS, WE DO NOT ACCEPT RETURNS OR EXCHANGES ONCE PRODUCTS ARE OPENED/USED.
PLEASE CONTACT US WITHIN 7 DAYS OF DELIVERY WITH PHOTOS OF THE ISSUE. WE’LL GLADLY SEND A REPLACEMENT OR RESOLVE THE PROBLEM.
PAYMENT
WE ACCEPT VISA, MASTERCARD, AMERICAN EXPRESS, PAYPAL, STRIPE, SHOPIFY PAYMENTS, AND MORE DEPENDING ON YOUR COUNTRY.
YES, ALL PAYMENTS ARE PROCESSED THROUGH ENCRYPTED THIRD-PARTY PLATFORMS. YOUR CARD DETAILS ARE NEVER STORED BY US.(SHOPIFY PAYMENTS)
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