EMS Express Shipping: 2–7 business days

Free ems express shipping on orders over €40
(depending on your country.)

Orders are processed and shipped within 1 business day.

We ship from Monday to Friday.

Orders placed after 6:00 PM (EET) will be processed on the next business day.

Orders placed on weekends will be processed and shipped on Monday.

All prices are inclusive of VAT under the EU OSS scheme. You will not be charged additional VAT or duties upon delivery.

Once your order has been dispatched, CLAWSIE Nails is not responsible for any delays caused by the carrier, customs, or other external factors beyond our control.

For delivery updates, we recommend contacting your local postal service with the tracking number provided.

EMS Express Shipping:2–7 business days

Free ems express shipping on orders over €80

Orders are processed and shipped within 1 business day.

We ship from Monday to Friday.

Orders placed after 6:00 PM (EET) will be processed on the next business day.

Orders placed on weekends will be processed and shipped on Monday.

According to UK customs regulations, parcels weighing over 2kg may be subject to clearance fees before they can be delivered.

Each set of CLAWSIE Nails (1 PCS) weighs approximately 0.1kg. This means that under normal circumstances, your order will be well below the 2kg threshold, and you should receive your parcel without any additional customs charges.

Large bulk orders exceeding the 2kg limit may incur customs handling fees, which are the responsibility of the customer.

Once your order has been dispatched, CLAWSIE Nails is not responsible for any delays caused by the carrier, customs, or other external factors beyond our control.

For delivery updates, we recommend contacting your local postal service with the tracking number provided.

EMS Express Shipping:4–10 business days

Free ems express shipping on orders over $99

Orders are processed and shipped within 1 business day.

We ship from Monday to Friday.

Orders placed after 6:00 PM (EET) will be processed on the next business day.

Orders placed on weekends will be processed and shipped on Monday.

Currently, shipments with a declared value of **USD 800 or less** typically qualify for duty-free entry under U.S. customs law (de minimis exemption).

**Important update:** Starting **August 29, 2025**, the U.S. will eliminate this duty-free exemption for most imports. After this date, **all shipments**, regardless of value, may be subject to customs duties or a flat-rate tariff (approximately USD 80–USD 200), depending on your country of origin and CBP assessment.

Please note: Duties are determined by U.S. Customs and Border Protection (CBP) and are the responsibility of the recipient at import.

Once your order has been dispatched, CLAWSIE Nails is not responsible for any delays caused by the carrier, customs, or other external factors beyond our control.

For delivery updates, we recommend contacting your local postal service with the tracking number provided.

EMS Express Shipping:3–10 business days

Free ems express shipping on orders over $40 (depending on your country.)

Orders are processed and shipped within 1 business day.

We ship from Monday to Friday.

Orders placed after 6:00 PM (EET) will be processed on the next business day.

Orders placed on weekends will be processed and shipped on Monday.

Orders shipped outside of the EU, UK, and US may be subject to import duties, taxes, or customs fees once the package reaches your country.

These charges are determined by your local customs authority and depend on:

The declared value of the goods

The country of origin

Your country’s import thresholds (de minimis limits)

Applicable tariff rates and local taxes

⚠️ CLAWSIE Nails cannot estimate or cover these costs. Customers are responsible for any duties or taxes charged by their country’s customs office.

For the most accurate information, we recommend checking with your local customs agency or postal service before placing an order.

Once your order has been dispatched, CLAWSIE Nails is not responsible for any delays caused by the carrier, customs, or other external factors beyond our control.

For delivery updates, we recommend contacting your local postal service with the tracking number provided.

We want you to love your CLAWSIE Nails. If something isn’t right, here’s our return policy:

Return Window: Returns are accepted within 14 days of delivery.

Condition: Items must be unused, unopened, and in their original packaging.

Hygiene Policy: For hygiene and safety reasons, we cannot accept returns of opened or used nail sets.

Return Costs: Customers are responsible for return shipping costs unless the product is faulty or incorrect.

How to Request a Return:

Contact our support team at support@clawsienails.com
with your order number.

We will provide return instructions.

Refunds are issued within 7–10 business days after we receive and inspect the returned items.

⚠️ Please note: We cannot be held responsible for returns lost in transit. We recommend using a tracked shipping method.